Century 21

169 Boom Street, CBD
Pietermaritzburg, KwaZulu-Natal
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Century 21 is the franchisor of the world’s principal residential real estate sales organisation.

As the leading multinational real estate organisation in the world today, the company provides all-encompassing training, management, administrative and marketing support for the entire Century 21 System. The system is comprised of approximately 6,800 independently owned and operated franchised broker offices and 102,000 sales associates in 78 countries and territories worldwide. Century 21 Real Estate LLC is a subsidiary of Realogy Corporation - a global provider of real estate and relocation services.

Century 21 South Africa was launched in 2006. Business sense dictates that for a brand to be so successful and dominant internationally over such a long period in time, there must be something in its representatives, ethos, systems, tools and results that clients are finding impressive enough to regularly allow us to handle the selling and buying of their homes. Millions of clients worldwide have experienced the power of the Century 21 brand and it’s only right that this brand is now present in this absolutely beautiful and dynamic country of South Africa.

Our Mission Statement defines what lies ahead for you when dealing with Century21 South Africa:

"Cultivating and nurturing lasting relationships by being honest, reliable and virtuous towards our clients and colleagues is... the heart of our business."

Our goal is to bring this experience to as many clients, franchisees and agents as possible throughout South Africa. Our network of offices throughout the country will be dictated by relevant partnerships with our franchisees and not by pure numbers.


Century21 is expertly placed to serve the global property market, but as a client of this multinational real estate giant, you’ve entered into a far higher league of service value than previously available. With comprehensive access to global information and expertise, your new are able to provide extensive customer services.

Our South African branch has had full access to all of the training in service expertise, as have our other agencies worldwide. This means a smooth sales process is possible, during which the client is kept well within the loop.

We also take great pride in our more specific service offerings, such as our direct assistance in acquiring home loans for our clients at their selected financial institutions. Through our various partnerships, such as with trusted experts Ooba, we never leave our clients lost or without support in any area of sales or purchase. At your request we will, at no additional charge, arrange all of your paperwork, applications and other pertinent details in order to assist you in applying for a home loan.

Marketing is another aspect of the sales process that requires expertise and access to a wide network of potential purchasers. In this, Century21 is most happy to assist, as we market your property in a professional and effective way – further insuring that your property is purchased sooner and at the right price. As the number one real estate corporation in the world, we have a few marketing tools at our disposal which we will gladly employ on your behalf.

Our Referral Network ensures that each one of our thousands of clients around the world is ensured of a prompt response to any queries they may have, within 24 to 48 hours.

Basic Customer Services

  • To optimise the sales price
  • To get your home ready to show
  • To help guard against misrepresentation and claims
  • To ensure privacy, confidentiality and safety for both sellers and buyers
  • To maximise your property’s exposure in the marketplace
  • To pre-screen prospective buyers
  • To provide buyers with community information
  • To negotiate the best possible deal


Are you ready to become a real estate franchisee?
9 September 2016

Are you ready to become a real estate franchisee?

by Century 21
Starting any new business is challenging, but by going the franchising route, you minimise the risk of failure, especially if you are a franchisee in real estate.