Head Office Branch
1 Edgardale Press Avenue, Crown Mines
Johannesburg, Gauteng
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by Nthabiseng R.
(2 Oct 17 @ 11:02 am)

On Thursday the 28-09-2017 I went to CNA Brooklyn Pretoria store to get an art book. They were busy changing the flow display and shelf, but I managed to get the type of book that I wanted with a help of one of the people who were working on the floor. I then took the book to the front counter and requested them to reserve the book for me as I was going to collect it later, but when I went there later the book that I asked to be reserved was not there they did not reserve it for me I asked them to look for it which took me more than an hour in the store looking for that book and we couldn't find it because I wanted the book I asked them to search which store has the book around to drive and go to that store. They then said to me Menlyn store has the book. I drove to Menlyn only to find...    Read more »

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by Nhlamulo B.
(17 Mar 17 @ 7:20 pm)

I am so dissapointed with CNA online Shopping. They shouldn't even be having an online shopping because they don't know how to operate through it. I purchased some items online from the CNA store on the 27th of February 2017 and their terms and conditions of delivery was to deliver within 2-5 working days. Yesterday was the 15th of March 2017 and I haven't receive my order, they haven't said anything to me concerning my order. After a week I emailed them asking what happened with my order and why they haven't said anything to me. So they asked for my order number which I forwarded to them. Then they told me that my order number is incorrect but it was the same exact order number they gave me. So I told them it is the order number you gave me and send it back to them again. They asked me...    Read more »

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by Ludwe M.
(8 Feb 17 @ 3:50 pm)

To CNA Head Office, I'm so disappointed of the level and competency of your store in Vincent Shopping Centre in East London. If I will shop-in or recommend your organization to anyone I would probably be on drugs. Thanks for the bad customer service and treatment.

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