Kate's Ladies And Gents Hair Salon

155 Main Road
 
Hermanus, Western Cape
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by Lo H.
(30 Sep 22 @ 3:17 pm)

I left Kate's hair salon wanting to cry, trembling by what I had just encountered. I walked in and my initial encounter was light and welcoming.

My hair is naturally curly and healthy looking both in it's natural state as well straightened (with heat products: i.e: hair dryer).

The hairdresser began to section my hair and use the right brushes. However, she then began to use a brush that is not meant to be used when blow drying curly hair. She used a paddle brush to 'finish off' her blow dry. This caused my hair to splint at the ends and my roots to not be straight.

She asked me if I am happy, and I said I am not. She then proceeded to just carry on blowing my hair to 'get everything straight'.

When I continued to tell her that I am not happy, she proceeded to be quite...
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