Nedbank Group

ABOUT US

Group Overview

Nedbank Group is one of South Africa's four largest banks, with Nedbank Limited as our principal banking subsidiary.

• Our ordinary shares have been listed on JSE Limited (the JSE) since 1969 and on the Namibian Stock Exchange since 2007.
• We are a JSE Top 40 company with a market capitalisation of R93 billion as at 31 December 2016. Old Mutual plc is our majority shareholder and has 54,6% ownership of Nedbank Group.

What we offer

A wide range of wholesale and retail banking services. A growing insurance, asset management and wealth management offering.

These solutions are offered through our frontline clusters Nedbank Corporate and Investment Banking, Nedbank Retail and Business Banking, Nedbank Wealth and the Rest of Africa.

Our presence in South Africa and beyond

• Nedbank Group's primary market remains South Africa, however, we are continuing to expand into the rest of Africa. We have a presence in six countries in the Southern African Development Community (SADC) and East Africa region where we own subsidiaries and banks in Namibia, Swaziland, Malawi, Mozambique, Lesotho, Zimbabwe, as well as representative offices in Angola and Kenya.
• In West and Central Africa we follow a partnership approach and concluded the acquisition of an approximate 20% shareholding in Ecobank Transnational Incorporated (ETI) in 2014, enabling a unique one-bank experience to our clients across the largest banking network in Africa, comprising more than 2 000 branches in 39 countries.

SERVICES

Long-term Goals

Not everything that needs to be done can or should be done by a bank. We have therefore identified a number of Long-term Goals that are relevant for a thriving bank in a thriving society that we believe we can contribute towards by being a great bank.

Strategic Focus Areas

Our vision to be Africa’s most admired bank is driven by continuously delivering on our five strategic focus areas: Delivering innovative market-leading client experience; Growing our transactional banking franchise faster than the markets; Being operationally excellent in all we do; Managing scare resources to optimise economic outcomes and Providing our clients with access to the best financial services network in Africa.

We're focused on delivering innovative market-leading client experiences; growing our transactional banking franchise faster than the market; being operationally exellent in all we do; managing scarce resources to optimise economic outcomes and providing our clients with access to the best financial services network in Africa.

Delivering innovative market-leading client experiences

We acknowledge that client preferences are unique and fast evolving and continue to challenge us to use our financial expertise to do good and see money differently. To be relevant there is a continuous need for us to understand, anticipate and timeously deliver client experiences that exceed expectations. This is central to all our strategic focus areas, because innovation – whether technology is a driver or not – is a key to retaining existing and attracting new clients, which drives revenue growth.This is a strategic focus area primarily in response to the material matter ‘Disruptive technologies, disintermediation and increased competition’.

Growing our transactional bankingfranchise faster than the market

Our strategy to grow our transactional banking franchise faster than the market is driven by increasing our main-banked market share and deepening our share of wallet with new and existing clients. There is significant room to grow our approximately 11% retail main-banked market share to more than 15%, and similarly our share in wholesale businesses, although this is more difficult to measure against peers given the absence of independent industry benchmarks.

This is to be achieved in RBB by playing a leading role in a fully digitally transformed RBB that delivers delightful client experiences, simpler processes and cost-effective operational excellence. The rising middle market is our key target market, showing the highest economic potential, greater propensity to switch and the fastest growth rate. We will be driving this strategy through our focused four levers for 'Winning in Transactional' by 2020, namely Digital First, First in Digital, disruptive client value propositions (CVPs); loyalty and rewards and sales and service excellence.

In the wholesale market we are focusing on continuing to improve client coverage and further deepen client penetration, enabled by improved client insights through data integration, and greater collaboration between business units after the integration of Nedbank Corporate and Nedbank Capital into CIB.

Being operationally excellent in all we do

Simplifying, rationalising and continuously improving our processes and operations save costs and allow us to invest in our franchise and unlock new growth opportunities. Saving costs becomes more important in a tougher macroeconomic and more competitive environment, but operational excellence also provides benefits to clients, as client experiences are enhanced through simplification and optimisation. Our IT system stability is an example of differentiation enabled by operational excellence to ensure client satisfaction.

Managing scarce resources to optimise economic outcomes

We seek to optimise our through-the-cycle ROE using proactive portfolio decisions such as judiciously managing groupwide allocation of scarce resources, including capital and liquidity for strategic and optimal financial outcomes.

Providing our clients with access to the best financial services network in Africa

Geographical financial services network and a compelling value proposition through investing in and expanding on our own Nedbank operations in the SADC and East Africa, and taking a partnership approach, through our 21,2% shareholding in ETI, in Central and West Africa. This approach will give our shareholders access to the faster GDP growth rates in the rest of Africa through a longer-term capital- efficient and risk-mitigated approach.

Fair Share 2030 Context

Nedbank’s vision is to be Africa’s most admired bank by all our stakeholders. We understand that our success in achieving this vision is greatly dependent on the success of the environment in which we operate – the people and our planet.

Therefore, we are deeply committed to ensuring greater and lasting wellbeing for all.Nedbank believes that we can actively contribute to a flourishing society by being a great bank. Guided by our eight Long-term Goals, Fair Share 2030 is a strategy through which we deliberately shift resources away from areas that contribute to societal risks, and towards areas that build resilience.

Nedbank’s vision is to be Africa’s most admired bank by all our stakeholders. We understand that our success in achieving this vision is greatly dependent on the success of the environment in which we operate – the people and our planet. Therefore, we are deeply committed to ensuring greater and lasting wellbeing for all.

Nedbank Corporate and Investment Banking

Nedbank offers our corporate and investment banking clients a full suite of comprehensive wholesale banking solutions, complemented by a focus on client relationships.

Nedbank Retail and Business Banking

Nedbank Retail and Business Banking takes care of all our individual clients, as well as businesses with an annual turnover of less than R700 million.

Rest of Africa

Our Rest of Africa business has operations in Lesotho, Malawi, Namibia, Swaziland and Zimbabwe (MBCA Bank) and operates representative offices in Kenya and Angola. The group also has a 50 + 1% shareholding in Banco Único (Mozambique) and a 20% shareholding in Ecobank Transnational Incorporated. The business is also the custodian of the Ecobank–Nedbank Alliance.