Nu Metro Cinemas
Head Office Branch
2 Reviews
REVIEWS
by Astrid M.
(7 Oct 22 @ 3:55 pm)
I have been coming weekly to Nu Metro to ask for any posters of any movie that has finished showing on the circuit. I have been going to Nu Metro Menlyn for over 5 years every Friday to do this. I have been told by the various managers that I must speak to the projectionist to ask for posters. Thabiso and I have developed a respectful friendship over the years. Recently I asked for a standup of the dinosaur from Jurassic World. I have been asking for it for over 3 months. I do understand how the system works and I have waited patiently. I have spoken to the manager at Menlyn and he also explained to me that he can't give the standup as yet as there are bare wire all along the walls of the entrance into the cinema. They are using the standups to cover this so the public don't get shocked... Read more »
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My Name is Ralph Govender , My family and I visited Pavilion Nu Metro yesterday ,
My son and wife watched Spider man and I watched John Wick , We purchase 2X 2D , KID'S UP SOD , C /Zero & Pop Small . While I watching this movie I was eating my pop corn and then I consumed something from the pop corn that had a toxic taste.
It changed my complete taste in my mouth . I did bring this to the attention of the staff and Manager Rajen on duty. The response I got from the Manager was that he laugh and why did I eat the complete pop corn then complain , He then said he serves 149 people a day with pop corn with no complains and he find this quite strange , For someone to eat the pop corn then complain.
He then said he is going to find out whether he can allow me to leave with the empty box of pop corn and cooldrink , After a hour or so he said that he cannot do anything and if I want I now can take the box of pop corn and cooldrink and I can get it tested .
Unfortunately he does not know the consumer act ?
I would like some feedback on what can be done to rectifier this.
Kind Regards
R. Govender - 073 603 0120
10/06/2023
My Name is Ralph Govender , My family and I visited Pavilion Nu Metro yesterday ,
My son and wife watched Spider man and I watched John Wick , We purchase 2X 2D , KID'S UP SOD , C /Zero & Pop Small . While I watching this movie I was eating my pop corn and then I consumed something from the pop corn that had a toxic taste.
It changed my complete taste in my mouth . I did bring this to the attention of the staff and Manager Rajen on duty. The response I got from the Manager was that he laugh and why did I eat the complete pop corn then complain , He then said he serves 149 people a day with pop corn with no complains and he find this quite strange , For someone to eat the pop corn then complain.
He then said he is going to find out whether he can allow me to leave with... Read more »