Pick 'n Pay

Inspired By You. The Bluff Branch
031 467 8510
Tara & Greys Inn Roads, Bluff
 
Durban, KwaZulu-Natal
 
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2 Reviews
Pick 'n Pay The Bluff Logo

REVIEWS

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by Maurice D.
(15 May 23 @ 7:05 am)

I have always regarded Pick n Pay as a clean, open and well-lit supermarket. I have found this true at the various branches I have visited across KZN and Gauteng. However, I must change my perceptions of your stores because yesterday I visited the Bluff branch for the first time this year. In my eyes, you have "outdone" yourselves and upped the standard by the proverbial mile. The lighting and first appearance is clean, clear and inviting. The aisles are spacious and the stock is not piled to the ceiling. You have completely outclassed the other supermarkets on the Bluff. I salute you.

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by Danie J.
(7 Nov 22 @ 1:27 pm)

Poor service! I bought two slabs 410g Cadbury chocolates today. Advertised, 2 slabs for R42.00 Widely displayed, front of shop. I was charged the normal price of R36.99 each. I immediately queried it asking for the manager. The lady looked at the advertisement which was visible from the tills and questioned it with someone, whom I asked for a Manager. She was rude and most insistant, even though the sign was still up at that time, that it was normal price for all assorted flavours. When the lady originally helped me asked that the price should be reimbursed she declined it once again, turned her back on us and stormed off. A friend at the other till got the special price at the same time, we were shopping at the same time. The lady in question, Karonesa, should not deal with customers at...    Read more »

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ABOUT US

Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent.

Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores in South Africa, Namibia, Botswana, Zambia, Mozambique, Mauritius, Swaziland and Lesotho. Additionally Pick n Pay owns a 49% share of a Zimbabwean supermarket business, TM Supermarkets. Our offer to customers focuses on groceries, clothing and general merchandise, but also includes additional value-added services to cater for our customers’ expectations and evolving needs. To ensure a convenient and accessible shopping experience the Group operates across multiple store formats, both franchised and owned.

For the past 5 years the Group’s core focus has been to strengthen its strong South African retail businesses under the Pick n Pay and Boxer brands, while adopting a systematic approach to expanding into adjacent areas, including geographical growth through the African continent.

As a major retailer in Africa, the Group strives to address socio-economic challenges through the supply of high-quality, affordable food for all customers, while providing significant employment and economic opportunities across its value chain. The growth and success of Pick n Pay is attributable to 3 basic principles, which form the cornerstone of the business: Consumer sovereignty; Doing good is good business; and maximising business efficiency.

MISSION AND VALUES

Mission

  • We serve
  • With our hearts we create a great place to be
  • With our minds we create an excellent place to shop

Values

  • We are passionate about our customers and will fight for their rights
  • We care for, and respect each other
  • We foster personal growth and opportunity
  • We nurture leadership and vision, and reward innovation
  • We live by honesty and integrity
  • We support and participate in our communities
  • We take individual responsibility
  • We are all accountable

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